How do I open an East End Prints Trade account?
Simply complete our trade enquiry form here and the team will be in touch on the status of your application.
What are the standard East End Prints Trade payment terms?
We offer 30 payment terms as standard for our wholesale clients. We may not be able to offer you terms until we have completed a credit check on your company or we have developed a trading history with you.
You will be able to order online with Paypal or a credit / debit card until we have an arrangement in place with you.
How do I find East End Prints Trade prices?
Once you have logged into your account on our wholesale website, your trade prices will show for any product you view. All prices shown are before VAT or sales tax, this will be applied at checkout.
Does East End Prints Trade offer a dropship service?
Please contact us if you would like to discuss working with East End Prints Trade as a dropship client. Generally, this option is only available to established e-commerce businesses and higher volume retailers only. However, we are always open to discussing new relationships so please get in touch for more details with your needs and we can see how we can work together!
How much is carriage and delivery for East End Prints Trade customers?
You can find full details of our wholesale carriage terms on our lead times and delivery page.
Is there a minimum order quantity for East End Prints Trade customers?
There is no minimum order quantity by design, however shipping rates will vary depending on the total value of your order. Our cards come in packs of 6, postcards come in packs of 20, and our prints can be ordered as single units.
For further details on delivery costs and timings please see our lead times and delivery page.
What are East End Prints Trade delivery lead times?
As our prints and cards are printed to order at different warehouses our turnarounds vary. For all cards, prints and postcards the standard UK turnaround is 7-12 working days.
For further details on international delivery costs and timings please see our lead times and delivery page.
If delays are ever anticipated we will let you know upon receiving the PO. Bespoke projects and high volume orders may incur longer turnarounds of 2-3 weeks.
Does East End Prints Trade offer an express delivery option for wholesale customers?
Our standard delivery lead times apply in all instances. For further details on delivery costs and timings please see our lead times and delivery page.
Can I collect or pick up my East End Prints Trade order myself?
Yes, it is possible to arrange your own collection from any of our warehouses. Please specify this at the time of ordering and we will do our best to accommodate you.
Refunds and Exchanges
As all of our stock is made to order we do not offer refunds or exchanges as standard unless the order has been fulfilled incorrectly or the products are faulty.
In some cases, we can exchange prints to allow for range updates, in agreed circumstances. Contact us with your request and we’ll be happy to review and try to come to a conclusion that suits both parties.
For further information, please see our terms and conditions.
Can we arrange a meeting?
Absolutely! Contact us with your interest in EEP and the nature of your business.
We can accommodate phone, virtual or face to face meetings.
We have agents across the country as well, so let us know where you’re based and we will do our best to get a representative out to visit you!
How do I place an East End Prints wholesale order?
Once your account has been approved, you will be able to place your order here on our wholesale website.
If you are having any trouble please contact us.
Where can I see your new ranges?
The best place to check out new designs is here on our website. If you’re looking for something specific, please don’t hesitate to contact us and we’ll be happy to guide you.
Does East End Prints Trade offer wholesale discounts?
Please contact us with your request and the nature of your business and we can arrange a meeting.
Can East End Prints Trade fulfil bespoke product requests?
Yes! We work with many clients on bespoke ranges, products and sizes.
We are proud to have a dedicated range and research team on hand to work on collection updates for the high street and interior design projects.
Contact us with the nature of your project and we can explore how best we can work together!
Are your prints and cards eco-friendly?
We are constantly working towards being the most responsible company we can be and improving the sustainability of our products. Our products are all sustainably sourced and are manufactured in the UK on a made to order basis, and so we don't hold stock or produce unnecessary waste on any order. We are delighted to now only offer cards as a cellophane-free or biodegradable cello option.
You can find further specification details and information about our products on our product details page.