Terms and Conditions
These terms and conditions have been written for use on www.eastendprintstrade.co.uk, a website operated by East End Prints Ltd, company details as below.
Company Name: East End Prints Ltd
Company No.: 10638222
Registered Address: 234 Brick Lane, London, E2 7EB
Tel: 0207 241 1118
E-mail: wholesale@eastendprints.co.uk
If you have any queries relating to these terms and conditions please contact us at wholesale@eastendprints.co.uk
Terms and Conditions
The terms and conditions drafted on this page are applicable to the use of and any subsequent purchases through the web page www.eastendprintstrade.co.uk. Terms and conditions refers collectively to both ‘terms of sale’ and ‘terms of use’ which are set out below.
| Terms | Description |
|---|---|
| Terms of Sale | The way in which we sell and supply to you any purchase of products you make through this website, as well as your rights to refunds, cancellations, amendments and exchanges for any purchase you have made. |
| Terms of Use | The way in which you can use, navigate and interact with this website. |
We ask you to read through these Terms and Conditions carefully prior to the use of this site or making a purchase, as by this you are agreeing to be bound by these Terms and Conditions. These Terms and Conditions may be updated from time to time, and we reserve the right to amend these without prior notice.
Terms of Sale
Placing an order
Every purchase made on www.eastendprintstrade.co.uk is bound by the following sub-headings:
Order Placement and your contract with us
All orders must be placed through www.eastendprintstrade.co.uk unless otherwise agreed. If you are unable to process your order yourself online, a representative from the East End Prints team, or an agreed third party (such as your agent representative), will place your order on your web account on your behalf.
If an order is placed by East End Prints or your agent on your behalf, and you believe this order was made in error, or it contains item level errors, you must get in touch with us within 24 hours to note the error. Otherwise, the order will be fulfilled and applicable terms set out here on placing as order will be upheld.
For any orders placed on your behalf, you agree to our delivery terms and charges, as set out on our Lead Times & Delivery page.
EEP reserves the right to reject any order submitted for any reason.
Price and Payment
Trade pricing is only available on digital prints and cards. Editions excluded.
Prices on www.eastendprintstrade.co.uk are listed in GBP (£) and are exclusive of VAT, applicable taxes will be applied at basket level.
Invoices will be sent automatically for online orders; for orders processed by our team, invoices will be issued within one week of the order placed.
As standard, 30-day payment terms apply to all orders if your account has been granted payment terms, unless otherwise agreed. Payment can be made via the website or BACs with the details outlined on your invoice email. East End Prints do not accept payments over the phone.
A 5% interest fee will apply for late payments - unless otherwise agreed.
For new customers, we will not offer credit options until an account history is built or a credit check has been satisfied.
For any accounts with overdue invoices, we reserve the right to put a hold on any future orders until the outstanding balance is paid in full.
Minimum Order Levels
For prints & frames, there is a minimum order value of £150 for carriage paid and for cards & postcards, there is a minimum order of £150. For any orders below these values, a standard tariff of £12.50 per product type will apply.
Promotions
Promotional codes may be offered from time to time. Codes cannot be used with other offers or on sale/discounted items, unless otherwise stated. Codes are for commercial use only by the intended company and should not be shared with third parties.
Lead Times
Lead times and delivery charges for both UK and worldwide deliveries are available on our Lead Times & Delivery Page. High volume orders outside the UK, above 20kg, cannot be ordered online. East End Prints reserve the right to cancel orders if delivery charges cannot be agreed.
Cancellation, Returns and Exchanges
Orders must be reported for any changes within 24 hours. All purchase orders are final. Any order discrepancies or product faults must be reported via wholesale@eastendprints.co.uk within 28 working days from receipt of goods.
Production Description and Availability
We aim to ensure stock availability and product information is accurate, but reserve the right to make amendments without prior notice.
Colours and attributes may vary due to screens. If an item is unavailable, we will offer resolution including delayed delivery, alternatives, or refund.
Liability
East End Prints liability is limited to the product cost paid. Terms do not limit statutory consumer rights or liability for personal injury or death caused by negligence or fraud.
We are not liable for indirect losses such as business interruption, profit loss, or data loss unless these were foreseeable.
Events Outside Our Control
Force majeure events suspend contractual obligations. Extensions will apply for the duration of the event. We will communicate any disruption as soon as possible.
General
The contract formed includes these terms and supersedes prior agreements unless expressly agreed in writing. Disputes are governed by English law; unenforceable provisions will be removed but the remainder remains valid.
Terms of Use
Privacy and Data Protection
See our Privacy and Cookie Notice.
Copyright and Intellectual Property
All content and designs are the property of East End Prints or respective owners. They may not be duplicated or adapted without permission except as outlined:
- Commercial online use allowed for product images, restricted to POS, marketing, product listings.
- Assets must not be shared outside intended company use.
- Artist names and print titles should be used where possible.
- All online products must state "published by East End Prints" unless otherwise agreed.
- Product copy remains property of East End Prints; must not be replicated exactly.
- Pre-purchase required for upload consent.
- Publishing rights remain with East End Prints; prints cannot be reproduced without consent.
Use of Site
No harassment, obscene language, or unlawful content is allowed. Site may not be used to solicit or promote other services.
User Interactions, Submissions and Feedback
Comments, feedback, and submissions remain property of East End Prints unless otherwise agreed. Users waive moral rights to comments as applicable.
User Generated Content (UGC)
UGC shared via tags, hashtags, or uploads may be used by East End Prints under a worldwide, royalty-free, perpetual license. Users retain ownership, confirm originality, and warrant no third-party rights infringed. Users may withdraw consent by emailing marketing@eastendprints.co.uk. East End Prints retains discretion to publish or remove UGC. English law applies.
Third Party Links
We may include third party links. We have no control over external sites; please review their policies.
General
Disputes governed by English law. Terms of use bind access and use of the website. Termination occurs by ceasing site use; terms survive if breached unlawfully.